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email needs deleting

New Poster

email needs deleting

hi, when i added a new email address, i made it mistake, and whenever i sign in, that mistake appears.  how do i get rid of it, thanks so much.

Email Expert

Re: email needs deleting

Do you mean you set up a secondary account and made a mistake in it?  If so, sign into the primary account, go to My Account, then Users and Preferences, and you should see tabs for each user ID you have set up.  Open that, and then you will see your options to change or delete the account.




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New Poster

Re: email needs deleting

HI YES, THATS right I have done that, but there is only the option to edit, not delete, or I am not seeing it.
Email Expert

Re: email needs deleting

Did you sign in as the primary?  If you singed in with the secondary you won't see the option to  delete the account.




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New Poster

Re: email needs deleting

thanks, thats the user name it has to stay there, according to comcast.  when i deleted it, it deleted the whole email, ugh, thanks