Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,776

members

1,290

online

36,124

topics

Top

email look

New Poster

email look

Why does one of my comcast email accounts look more like outlook?

Gold Problem Solver

Re: email look

It's impossible to say without a description or a screenshot, but if you are asking about Comcast webmail, they've been converting accounts from the older "Zimbra" webmail ("web.mail.comcast.net/zimbra/...") to the newer Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/..."). All accounts will be converted eventually.


"Zimbra":    https://www.xfinity.com/support/articles/xfinity-connect-advanced-features

"Appsuite": https://www.xfinity.com/support/articles/xfinity-connect-advanced-features-new-experience

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 150 views
  • 0 kudos
  • 2 in conversation