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email loading thru google

Regular Visitor

email loading thru google

I access my email on the internet through Google Chrome.  The web page for xfinity loads, but when I try to access my comcast email, it will not load.  It always has in the past.  What might be the problem?

Email Expert

Re: email loading thru google

Try clearing out browsing history in Chrome, then close it out and restart it in a fresh session.




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Contributor

Re: email loading thru google

Same here. Ever since they switched the format of the Web email it's been TERRIBLE and so slow. SOmetimes it won't load at all.

 

Fix or switch back to the old version that was working fine 

Silver Problem Solver

Re: email loading thru google

The "new" webmail has been VERY buggy. However it works seems to overload their servers, causing all sorts of slowdowns and sluggishness. So far today, accessing it through Thunderbird or the Connect app is fine, so it seems to be an issue with the webmail servers, not the mail servers.

 

Comcast should give up on this new webmail interface and go back to the Zimbra-based interface they had before. That was reliable and fast.