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email issues

New Poster

email issues

I cannot get into my Comcast email, I can read the news, look at billing, etc., but I CANNOT get into the email. When I click on the email envelope to read them, it goes right back to HOME page. I am using Safari on my MAC.


On my HP computer I’m using Explorer, same thing is happening on it, but on occasion it shows a WHITE page that will try to load for hours instead of going back to the HOME page.


No settings were changed on either computer and this started about the same time, the end of October or beginning of November, on both computers. What’s up Comcast?


I should add that I usually use my cellphone for email and have had no issues with it on it. But I’d like to be able to excess from the laptops.

Regular Contributor

Re: email issues

Same here in the Chicago area. Email partly working here on cell phone. No incoming emails working at all.