Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




email is intermittent

Regular Visitor

email is intermittent

Since the upgrade a month or so ago, my email access is off and on.  i can see the list of emails, but from day to day i never know if they will open.  i get the spinning arrow.  Also, when i use the app to access it is alway going through some sort of process as a blue line goes across the screen saying 'retrieving account info....'  and then never opens.     Right now i cannot open any of my emails from my desktop or my ipad.  This has happened several times to me over the last month.