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email inbox history

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email inbox history

I can not find any sent or inbox mail older than 30 days, where is that setting and all my archived data?

Email Expert

Re: email inbox history



Check your deletion schedules to make sure they are set the way you want them. From the Inbox page, go to Preferences>>>>Email, and look about halfway down the list to "Email Deletion Schedules". If it's not that, then as a precaution I would change your password to something stronger than whatever it is right now, and also change your secret question and answer. Suddenly vanishing emails is a common sign of a malware infection, or a compromised account. Run a complete scan of your machine with your A/V software to see if it finds anything wrong.

Also, do you have another device like a smartphone or tablet with the account enabled on it? If so it may be downloading and then deleting the messages from the server. Check all the settings in it to see if that's what's going on.  Are you using an email client like Outlook or Thunderbird?  If so the settings in those will override the Comcast settings.




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