Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,350

members

1,305

online

28,948

topics

Top

email help

New Poster

email help

1. how can i find a sent email ?

2. Is there a way to search inbox for particular names or phrases?

3. If I can't do either of the fisrt 2 things, can i be returned to the old email format?

Email Expert

Re: email help


henry-nicole wrote:

1. how can i find a sent email ?

Did you look for it in the Sent folder?

2. Is there a way to search inbox for particular names or phrases?

Yes.  The search field is on top of the folders pane.  You can search all folders or only a specific one.  Just put the cursor in the search field and it will expand.  At the right end you will see one of the folders with an arrowhead next to it.  Click on that to choose Sent or whatever you want.

3. If I can't do either of the fisrt 2 things, can i be returned to the old email format?

Once you have been migrated to the new format, there is no way to revert to the old one.

 

The search field is here---------------------

 

Search Field New Format.jpg


 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 117 views
  • 0 kudos
  • 2 in conversation