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email hacked

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email hacked

How do remove an emial worm if I have been hacked?  My account sent out a spam message to handful of addresses in my contacts at 3am.

 

I did a malware scan and quarnatined some stuff, so hopefully that took care of it.  But is there something I should be doing inside the email system to make sure?

 

Many thanks!

Email Expert

Re: email hacked

Check your Sent folder to see if there is anything in there you know you didn't send.  If there is the account has been compromised.  If it's not that, most likely you are being "spoofed", in which case there is nothing you can do to stop it.  Change your password to something stronger than whatever it is right now.  Also change the secret question and answer.




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