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email folders are now missing in the left column

New Poster

email folders are now missing in the left column

I was very excited to see the new format and originally all was working very well.  For the past week I cannot see my folders in the left column and cannot find information that will help me set up my view so that I can see my folders and messages.  I do not care to see the adds on the far right.  Please let me know what I am doing wrong. 

This is very frustrating.

 

Email Expert

Re: email folders are now missing in the left column

See if this sorts it out for you---------------------

 

http://forums.xfinity.com/t5/Email-Web-Browsing/view-forlders-in-email/m-p/2839240#M171949




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Frequent Visitor

Re: email folders are now missing in the left column

Did you accidentally hit hide folders on the very bottom of that left hand column? I have done that before.... 

New Poster

Re: email folders are now missing in the left column

No I did not hide the folders.   I am only experiencing this problem on my laptop.  Our PC still shows my folders everytime I boot up but I am now using my laptop more and find this frustrating.