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email display

Frequent Visitor

email display

For no apparent reason my email display reverts to alphabetical listing rather than latest date received.  I've tried preferences but there does not seem to be a way to correct this problem.

Any suggestions?

Email Expert

Re: email display

Assuming you are using the default Full version of Xfinity Connect, to the right of "Sorted by" xxxxx at the top of the message list, right-click on the grey area to the right and you should see this-----------

 

 

Sorting Options from Gray Bar 03:04:2015.jpg

 

Select what you want as a sorting criteria.




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Frequent Visitor

Re: email display

Thanks for your suggestion--I don't seem to have a "sort by" button.  I am working on a MAC Book Pro.  Any other suggestions?

Thanks,

 

Email Expert

Re: email display

OK try a different approach, again assuming the Full version of XC--------right-click on any message in the list and you should see this--------------------------

 

Sorting Options from Message List 03:04:2015.jpg




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Frequent Visitor

Re: email display

Thank you, that seemed to work.