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email disappears

New Poster

email disappears

when typing e mail it just automatically disappears.....it does not go to drafts or trash or sesnt folder

how can i find it 

Gold Problem Solver

Re: email disappears

Do you have auto save enabled in your email Preferences?  )Inbox>Preferences> Email icon> Composing.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.