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email deletion

New Poster

email deletion

When I click on an email to open it, it automatically goes to trash without opening.  When I go to trash and click on it, I get a message asking me if Im sure I want to delete this email?  When I click no, nothing happens.  The message just sits there.  I have to close my browser to get out.  Anyone else experience this?  I'm going to try buying a new mouse, but.....  Thanks for any info.

New Poster

Re: email deletion

Well, that was simple.  It was a bad mouse. Problem solved.

Email Expert

Re: email deletion


@gingerkooser wrote:

Well, that was simple.  It was a bad mouse. Problem solved.


I have not encountered this phenomenon before.  As a test------------------
Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.

 

When you have done that, see if the same thing still happens with the old mouse.  Post back with the results of the test.  I'm curious if the browser was the actual cause or if it was the mouse all along.




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