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email deletion

Regular Visitor

email deletion

All of my February through December 2015 emails that were in my Xfinity Connect Inbox are missing. My emails jump from Jan 20 to 1/29/2015 and then continue back to 2011. I did not delete them and they are not in my Trash folder.

printerman1128

Email Expert

Re: email deletion



Check your deletion schedules to make sure they are set the way you want them. From the Inbox page, go to Preferences>>>>Email, and look about halfway down the list to "Email Deletion Schedules". If it's not that, then as a precaution I would change your password to something stronger than whatever it is right now, and also change your secret question and answer. Suddenly vanishing emails is a common sign of a malware infection, or a compromised account. Run a complete scan of your machine with your A/V software to see if it finds anything wrong.





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