Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,070

members

1,349

online

28,714

topics

Top

email delay

New Poster

email delay

I am having a hard time receiving some of my emails.  I am attempting to reset a password on one of my shopping sites that has been hacked and I can't get the reset email.  Yes, I have checked my junk folder... and I have waited 30+ minutes and no email.  

Anyone else have this issue?

Email Expert

Re: email delay

Call Comcast security and see if there is a blocking issue for that sender's domain--------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 105 views
  • 0 kudos
  • 2 in conversation