Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,311

members

51

online now

1,954,156

discussions

Top

email blocked

New Poster

email blocked

I ordered a couple of sim planes from a vendor and never revieved the email to download them, a friend did at the same time and got the email's immediately. I have had issue before with comcast blocking certain items. I checked my spam and junk folders and they are not there.

 

The site is http://cr1-software.com/

 

Email Expert

Re: email blocked

Call Comcast security and see if there is a blocking issue with that sender's domain--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon