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email assistance

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email assistance

Somewhere along the line, my settings only keep "Sent Mail" for 30 days (not my choice).  How can I retrieve older Sent Mail?

Email Expert

Re: email assistance

Assuming you are using the default Full version of Xfinity Connect--------you can't recover messages that were deleted by the deletion schedules.  To check and edit the schedules, from the Inbox page go to Preferences>>>>>Email>>>>Email Deletion Schedules.  You can call Comcast security to ask if they can find the missing messages, but no guarantees------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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