Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,817

members

55

online now

1,952,736

discussions

Top

email alert say "cn name "

New Poster

email alert say "cn name "

I get this alert often when I try to send an email

Gold Problem Solver

Re: email alert say "cn name "

The image you posted is only visible as a triangle inside a square:

 

                  

You can probably see it but others cannot. Can you host it on another site and post a link, or describe what the image shows?

New Poster

Re: email alert say "cn name "

The picture I included said :

 

" Internet security Warning

 

The sever you are connected to is using a security certificate that could not be verified.

 

Then certificate's CN name does not match the passed value.

 

Do you want to continue using this server? "

 

Hope that helps... what should I do ??

Gold Problem Solver

Re: email alert say "cn name "

Give Comcast Security Assurance a call: 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.