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when composing an email and selecting who the email is going to, the problem that i have had for some time is this........
I select ( to), and then in the select addresses box everyone that i have sent an email to shows up in this box.
These names are not in my contacts list and i no longer want to see all of these email addresses........
HOW do i get rid of them? Once and for all.
If you are still on the old email format-------------------
The auto-complete feature in the Comcast address book has it's own memory. You can't access it or alter it. Periodically Comcast will re-set accounts, and at that time entries that have been deleted from your address book should vanish. However, they only do that sporadically, on no particular schedule. So those old addresses could keep popping up for quite a while.
Also, when you type an address into the To: Cc: or Bcc: fields, the feature will remember it if you actually send an email to that address, even if it’s not in the address book. It's actually pretty common behavior with webmail accounts.
If you are on the new format, -----------------you have more control. From the Inbox page click on the gear icon in the upper right corner of the screen, then on Settings>>>>>Mail>>>>Mail Settings. Under Common you will see the option to enable or disable retention of email addresses in the Collected Addresses folder. That folder is found in the address book, and there you can delete contacts that appear in the auto-fill.
This did not help me at all, i have no gear icon showing to make the changes needed............any other ideas from anyone......
If you are on the new format, the gear icon is right next to your name in the upper right corner. It looks like this-------------------------
Can you post a screen shot? I have not encountered this before. Don't post any personal information if you do.
What you posted is the old format. So as I stated up thread, you can't access or edit that information. At some point, you will be updated to the new one. The new format looks like this--------------------