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email address removed

New Poster

email address removed

Super unhappy with Comast.  I have lost my email address that I have had for 20 years.  Spoke to an agent when we changed our account to my name a few months ago and they assigned me a new address.  They said I could keep my original address and now they have removed it.  I have a ton of information in that box that I must have returned to me.  This is extremely upsetting.


Gold Problem Solver

Re: email address removed

Have you called 1-800 comcast and explained the situation to them?  They should be able to get back your old account, provided this was done recently following your move.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
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Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.