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email address removed

New Poster

email address removed

Super unhappy with Comast.  I have lost my email address that I have had for 20 years.  Spoke to an agent when we changed our account to my name a few months ago and they assigned me a new address.  They said I could keep my original address and now they have removed it.  I have a ton of information in that box that I must have returned to me.  This is extremely upsetting.

 

Gold Problem Solver

Re: email address removed

Have you called 1-800 comcast and explained the situation to them?  They should be able to get back your old account, provided this was done recently following your move.



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