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email account

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email account

I'm moving my office to a location that Comcast doesn't service and need to know if it is possible to keep my @comcast.net email address (my primary personal one for 15+ years) without having internet or TV service from Comcast.  In other words, do i have to pay to keep my email address.

Service Expert

Re: email account

Simple answer, NO.

After the Comcast account is cancelled you will lose the email address.

All mail on the server will be deleted.

 

If you use Xfinity Connect (online email access) and have mail and folders you want to save, you will have to download and install an email client. Configure it to work with Comcast mail servers so that mail will be downloaded from the server and stored on your computer.

 

With folders, you will have to re-create them in the client, move contents to inbox of Xfinity Connect, download to client and move them to the newly created folder. If you have a lot of emails that can be a hassle.

 

The solution to make it easier is to set the client up as IMAP, which will unify the client with webmail. All folders will automatically be downloaded to the client.

 

You will also need to export the address book then import into the client.




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