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email account

New Poster

email account

I have lost one of my folders in my email account. I don't believe i deleated it. How can I recover it?

Email Expert

Re: email account

Was it a sub-folder of another one?  Do you have other folders with a small black arrowhead next to them?  Try clicking on those and see if the missing one shows up.




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New Poster

Re: email account

I have checked all my folders and subfolders. The folder "dave" was not a subfolder, in fact when I set up my account At least 8 or 9 years ago the folder "dave" was the first folder I ever set up.

Email Expert
Moved:

Re: email account

Email Expert

Re: email account

@dave92345-------------I had to remove your last post -------------------

 

Your post contained personal information and was removed to a secure location.  These are public forums, and you should never post account numbers, street addresses, telephone numbers, email addresses, your full name, or anything else personally identifiable to you.  Spammers and hackers can easily harvest that information.  Your post is below with the information redacted or removed.  Please read the forum guidelines for posting————————-

http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289

 

As for the missing folder, try calling Comcast security and see if they can recover it for you----------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

 

 




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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