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email access

Regular Visitor

email access

I have not been able to access my email for the past day and a half.  Have called in twice and told they are working on it.  When I asked to speak to a supr. I was told none were available.  I am in Orlando, FL.  Anyone else having this problem?

Gold Problem Solver

Re: email access

There was a major outage on 2/7 that has affected email.  Comcast is working on recovering all email to users.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.