Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,978

members

52

online now

1,955,198

discussions

Top

email, I cannot read it anymore!

Regular Visitor

email, I cannot read it anymore!

All my email is still arriving at my box, but as of today when I click on a new (or old) email, it gets highlighted and a watch dial appears and then disappears but the mail will not open. I can only read mail by clicking forward and then I can read the mail with the forward page opened. I can perform all other actions like deleting mail, moving, and forward. I just cannot read mail.

Email Expert

Re: email, I cannot read it anymore!


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon