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How do I delete names I do not want or need in the autocompleting? EG when you type 'a' all names with 'a' show up but I do not want some of them and unable to remove them. I tried everything on my own. Can you go somewhere where it lists the names in autocompleting and then delete? Also, any e-mail names with a capital letter within the address are always returned 'undeliverable'. I have one name which I cannot send since they have a capital letter in their first character and one in the last.

 

I tried to 'chat' with someone from Comcast but I never get connected.

Email Expert

Re: e-mail

The auto-complete feature in the Comcast address book has it's own memory.  You can't access it or alter it.  Periodically Comcast will re-set accounts, and at that time entries that have been deleted from your address book should vanish.  However, they only do that sporadically, on no particular schedule.  So those old addresses could keep popping up for quite a while.

 

Also, when you type an address into the To: Cc: or Bcc: fields, the feature will remember it if you actually send an email to that address, even if it’s not in the address book.  It's actually pretty common behavior with webmail accounts.




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