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e-mail

New Poster

e-mail

As of today I am not receiving any e-mails either on the computer or the I phone. Please help

Gold Problem Solver

Re: e-mail

Check your "Email Safe List" setting under Users & Preferences / (username) / Email Settings at https://customer.comcast.com/Secure/UserSettings. This option sometimes gets turned on when it should be off. If you can't find the "Email Safe List" setting you'll need to log in with the Primary user ID.

New Poster

Re: e-mail

Its working fine on my laptop just not on my i phone

New Poster

Re: e-mail

i am receiving e-mails on laptop just not on i phone

Bronze Problem Solver

Re: e-mail

How is the laptop email set?  POP in an email program?  If so it may be set to download from the server and delete them at the same time. 

 

If it is an email program set to IMAP and you delete them from laptop they won't be on the server any more either.

Service Expert

Re: e-mail

Amazing, kloey, you found your own 15-month-old thread!

 

I don't know a thing about iPhones but did you change the password on your phone after you changed it in your account?




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