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I inadvertantly hit spam instead of print (the buttons are right next to each other) I haven't received an email from this person since this happened and they have sent several,how can I reverse this situation,these e-mails are very important to me,any assistance would be much appreciated.
Marking an email from one sender as Spam just once wouldn't keep them from sending you others. It takes a while for the Spam filters to be "trained" when doing that. Call Comcast security to see if there is some blocking issue with the sender's domain---------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
Thanks for the reply,so you're saying it's something else , I find it an odd coinsidence that I received several e-mails per day from this person for over a year , until I hit that spam button and haven't gotten one since ?
The escalation was done because the OP does not have a required Username.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
OOPS! I missed that one.
What's an OP ?
Original Poster. The person who started the thread.