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e-mail - problems in converting to imap from pop3

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e-mail - problems in converting to imap from pop3

Is this forum moitored by a Comcast technician?   I need specific instructions to set up e-mail for imap with MS Outlook Express on Windows XP SP3 - The instructions for Outlook 2007 are not accurate - POP3 is greyed and wil not allow me to change it to imap.

 

Thank you.

 

 

Gold Problem Solver

Re: e-mail - problems in converting to imap from pop3

First, you should seriously switching to Windows Live Mail.  Outlook Express has not been supported by Microsoft for years now.  That means NO updates, including security updates for it.

 

After installing Windows Live  Mail use the settings found in this clickable link.

 

 

http://forums.xfinity.com/t5/E-Mail-and-Xfinity-Connect-Help/E-Mail-Client-Settings-customer-generat...

 

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Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.