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e-mail folders and an ampersand sign in the folder name will not open and lock up system
Are you using only the Comcast webmail interface? Or a desktop client like Outlook or something? In my webmail, I have a folder I created with the ampersand in the name and it's not caused me any kind of problem. Are you still in the old email format or the new one?
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We ask that you post publicly so people with similar questions may benefit.
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Donna19551 wrote:
Sorry forgot to say I don't know if I'm on the old e-mail format or the new one. How do I determine that. I do know this used to not be a problem.
When you are on the Inbox page, look at the address bar in your browser; if you see "Zimbra" you are still in the old format. If you see "Appsuite" you are in the new one.
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
I am not a Comcast employee.
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Mark an Answer!
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