Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,350

members

1,300

online

28,765

topics

Top

e-mail direction to another something, always gets in the way of e-mail access.

Regular Visitor

e-mail direction to another something, always gets in the way of e-mail access.

Recently  this  blue   "alternative"  e-mail  service  keeps preventing  my  access  to my  one  and  only  e-mail  address.

I  believe  it's  un-ethical  to  have  more  than  one  e-mail - like  living  under  two  names.  Wassup  with  that?

Get  it  off  my  computer.   

Email Expert

Re: e-mail direction to another something, always gets in the way of e-mail access.

What "blue" email are you referring to?  Do you mean you have a secondary account or what?  You need to provide more detailed information.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Regular Visitor

Re: e-mail direction to another something, always gets in the way of e-mail access.

It  says,  after  clicking  to  open,  that  I  can't use  any  comcast. net  or  Xfinity.com  e-mail  address -  implying  that  I  have  another  I.D.  ,  which  I  don't,  then  they  want  a  text  phone  #  to  send  info  for  "  the next  step".   Next  step  to what ?

Email Expert

Re: e-mail direction to another something, always gets in the way of e-mail access.

It sounds like you are in the middle of setting up a secondary account.  Can you sign into the one address you have?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 3 replies
  • 158 views
  • 0 kudos
  • 2 in conversation