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e-mail address book

New Poster

e-mail address book

I had to reinstall Windows 10 but now when I'm in my xfinity e-mail I can't access my address book to edit the content or even view the content.  Any suggestions?

Email Expert

Re: e-mail address book

Installing Windows would not have any effect on the address book.  It's a webpage, not a program on your computer.  Try signing out of the account and back in again.  Are you using only the webmail with a browser, or are you using a desktop client like Thunderbird or Outlook?




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New Poster

Re: e-mail address book

What are you using toi connect? GOOGLE Chrrome, Firefox, ??????

New Poster

Re: e-mail address book

If you use GOOGLE Chrome, Follow these instructions and you should be all set !

Reset the Google Chrome Web Browser to Default Settings : http://customer.xfinity.com/help-and-support/internet/reset-google-chrome-browser/

New Poster

Re: e-mail address book

google chrome

 

New Poster

Re: e-mail address book

See my Posted message with the link I included. This should solve your problem as it did for me.

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