Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now





New Poster


I cannot open drafts that I have started. I get a message about blocking pop-ups. ??

Gold Problem Solver

Re: drafts

In your browser, do you have your pop up blocker enabled?


Which browser/ versiin?  Have you cleared your cache,mclosed, and re-zoo ended your browser?

Have you tried a different browser?


Have yiu checked your Draft folder settings in tgecEmailnDeletiin Scheduke?

To do:  Ooen yoiur XC a Inbox.  Click on the a Preference  tab.  ClickntgecEmail icon.  Scroll down to Compose and check your serrings for drafts.


Post the steps you are taking to open a draft you have saved.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.

New Poster

Re: drafts

Mostly, I have no idea what you're saying. (I'm no techie) But I got the first line--and I figured out how to find what I needed. So, thank you. You solved my problem.