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draft folder

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Message 1 of 3
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When I put my cursor over the draft folder it shows nine drafts.  When I open the folder nothing shows up.  It appears to be saving drafts but I can't access them.  That makes for a lot of retyping.  Yes, I am set up in preferences to automatically save drafts.  I could use some advice.  Thanks. 

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Posted by
Email Expert

Message 2 of 3
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Solution

Sign out of the account and back in again.  I've not seen this issue before.  It's possible it could also be browser related, so try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser.




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Posted by
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Message 3 of 3
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Thank you.  Signing out then back in and clearing browser history did not work.  I've been using Edge, so I opened the page in Explorer and was able to view the drafts and delete them that way.  Appreciate the help.