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does not remember log on

Contributor

does not remember log on

XFINITY used to remember my log on in and sign me in AUTOMATICALLY, it no longer does even though i HAVE  REMEMBER ME CHECKED OFF.  i LOOKED INTO THE COOKIES ALL ARE STILL THERE FOR COMCAST AND XFINITY AND MARKED SAVED.  i AM USING cHROM AND WINDOWS 10.  ANYWAY TO GET  MY LOGON TO BE SAVED AGAIN

Regular Contributor

Re: does not remember log on

I would suggest you delete all cookies for comcast and xfinity. Then open a new tab and navigate to the page you want the sign on remembered and sign in. Use chrome also, this always clears the issue for me.

Contributor

Re: does not remember log on

tHANK YOU FOR YOUR ANSWER WILL GIVE IT A SHOTSmiley Happy

aLLEN