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difficulty sending e-mail to group

New Poster

difficulty sending e-mail to group

Attempting to send E-mail to group of approximately 12 people. Get two error messages as to why the message can't be sent:  "(1) Message not sent sent SCC1203 and (2) message not sent SCC1204 followed by the name of one of the people I was attempting to send the E-mail to.


In the second case I determined that I must have the incorrect E-mail address.  Is there an easy way to correct the error so  I can get this accomplised?   


Thank you foryour help.

































Gold Problem Solver

Re: difficulty sending e-mail to group

Both error codes means there is something wrong with the email address you are sending to.  Check the email addresses and look for a typo too.  While it could be a wrong email address, sometimes it is something as simple as an extra period, double letter,etc.


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.