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continue using my Comcast email address after closing my account

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continue using my Comcast email address after closing my account

I am moving to Phoenix and was told by a Comcast Customer Service Rep that I cannot transfer my Comcast service to my new address. I was told that I could keep my Comcast email address. Using Outlook 2013, will I access my email  the same way that I do now?

Service Expert

Re: continue using my Comcast email address after closing my account

Yes, you can continue using Outlook 2013 to access your email.  This pertains only to Primary accounts and not secondary accounts.




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Re: continue using my Comcast email address after closing my account


Again wrote: ... This pertains only to Primary accounts and not secondary accounts.

I don't understand. Could you explain what you mean here?