I am unable to watch any videos from cbs.com for the last several weeks.I continually get a voice message "the content is not available". I have tried other computers in the house and still no luck. Also have had a friend in the area who also has comcast high spped internet and he has the same issue. I used windows XP. I get the same results from IE and Firefox. I read on other forums it's a 'comcast issue' - - maybe something about the server not being local? Another friend in Chicago who also has comcast had no trouble watching videos from cbs.com online. I AM able to watch videos from other tv network websites - and any other video - - just not from cbs.com. I have emailed them - but have not gotten a response.
I'd appreciate any help.
I have tried clearning the cache, Making sure flash, etc etc is updated. And nothing was changed with the firewall. About 3 weeks ago I could watch - but since then nothing! I have only had comcast for a month - so this is frustrating.
I live in the Franklin TN area - just south of Nashville. Forgot to add that info. It may help if it's a local comcast issue. I did talk with techs at comcast and they didn't know of any reason why it doesn't work. .....
BluegrassMan wrote: It's a problem on CBS' end. I get the same message.
Hmm may be on Comcast's end.. Works fine for me.
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I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
It is NOW working - started to about 4 days ago. I contacted cbs interactive again and they said they sent the results of their tests to comcast. Apparently the problem was found then and corrected by comcast. It was a comcast issue. Just glad it's fixed!! Thanks to all for suggestions.