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connect email on my cell phone

New Poster

connect email on my cell phone

I have always had my xfinity (comcast.net) email on my cell phone (with the app) and when I deleted an email from my computer it automatically deleted from my phone. Since the new change it's not deleting that any more. I have to delete from both my computer then on my phone. How do I get it to sync again?

Email Expert

Re: connect email on my cell phone

When you say "on my computer", do you mean that you are using an email client like Outlook or Thunderbird?  Or are you only using the webmail interface with your browser?  If you are using a client, you need to have the account enabled on both the computer and the phone using IMAP.  Then everything is in sync, and deleting on one should delete on the other.  So check to make sure both are using IMAP.




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