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comcast toolbar-

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 7
4,479 Views

ok I downloaded the comcast toolbar - for windows - and it doesn't run?

I can't see it-in my explorer bar or anywhere other then downloads folder and I'm frazzled...Since I cannot see I tried again to dnld and it says it's running???? HELP-I am frazzled! Seriously thinking about giving up Pc's! And this internet thingy-about had enough...any suggestions! 

 

I don't concider myself iliterate when it comes to pc's but it is frustrating when things JUST don't work!

Yes, I hit run but then install didn't pop up to select it?  But it looked like it did anyway?

 

Any suggestions?

 

6 REPLIES
Highlighted
Posted by
Silver Problem Solver

Message 2 of 7
4,472 Views

Hello,

Give this a try:

If you’re using Firefox:

  1.  Go to Tools from the menu bar and select Add-ons.
  2.  Choose the Extensions tab and make sure XFINITY Toolbar is enabled.

If you’re using Internet Explorer 9:

By default, all toolbars are disabled in IE9.

To enable the toolbar:

  1. Press Alt to bring up the menu bar.
  2. Select View from the Main Menu and then go to Toolbars.
  3. Choose the XFINITY Toolbar.

 

If you’re using Internet Explorer 8:

  1. Go to the View Menu on the top of your browser window.
  2. Choose Toolbars from the dropdown menu.
  3. Check to see if there is a check next to the XFINITY Toolbar.

For other versions of ie or firefox you can try the same steps.

Posted by
Gold Problem Solver

Message 3 of 7
4,433 Views

FWIW- Not too many regulars here recommend using the Comcast toolbar at all.   



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Problem Solver

Message 4 of 7
4,426 Views

Delete the toolbar it does nothing for you or your computer.

Posted by
Connection Expert

Message 5 of 7
4,414 Views

DoubleG wrote:

Delete the toolbar it does nothing for you or your computer except to break things that once worked perfectly and to give the user high blood pressure !!!.


There DoubleG, I fixed it for ya' !!!!  Smiley Wink




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
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Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Problem Solver

Message 6 of 7
4,404 Views

That's it exactly...

Posted by
Contributor

Message 7 of 7
4,330 Views

Thanks guys!  I was going to download their toolbar, but after reading your postings, I hit the brakes and decided not to!

 

There is enough headaches in life without adding more.  Thanks again.