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comcast authentication error

New Poster

comcast authentication error

I've been getting an error message for the past 2 days now about an "authentication error" while attempting to get into my e-mail.
Any solution to this issue? 

Regular Visitor

Re: comcast authentication error

There's another forum for this subject under the title "Can't access email"  This is what I posted there:


Re: Can't access email


I also cannot access my email.  It keeps trying to access then I get a message "ERROR There was an issue while authenticating. This may be due to a recent password change. To continue please log out and log back in with your most current password." I have not changed my password since there is only one password for my XFINITY account and it works to access everything except my email. I also occasionally get a message "HTTP ERROR 400 Problem accessing/service/preauth.  Reason: account is in maintenance mode." I also set up another email with Comcast as a retrieval email for emergencies.  I received one this morning on that other email from mailer-daemon@comcast.net that reads This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 6.5 hour(s):  Reason: Temporary Failure.” When I try to access my email through my cell phone I get a message that the logon failed.  I sure hope this doesn’t take long to fix.