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change email to correct time?

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Frequent Visitor

change email to correct time?

My computer time is correct but my received email time is 3 hrs off. How do I fix this?

Accepted Solution

Re: change email to correct time?


laedwards13 wrote: My computer time is correct but my received email time is 3 hrs off. How do I fix this?

Check your computer's Time Zone setting.

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Email Expert

Re: change email to correct time?


Change over to the Lite version of Xfinity Connect from the default Full version. To do so, from the Inbox page, go to Preferences>>>>>General>>>>>>>>>Version. Make the change. Hit the Back button, and then click on Email. Then click on "Timezones" and put in whatever is correct for you. Then you can go back to the Full version if you want to.




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Frequent Visitor

Re: change email to correct time?

When i choose the light version the time is correct, but when i go back to the full version the time changes back to being the incorrect time. Can this be corrected??

Email Expert

Re: change email to correct time?

Then something else is going on.  I'm escalating this to the forum administrator level to see if we can get this fixed.




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Gold Problem Solver

Re: change email to correct time?


laedwards13 wrote: My computer time is correct but my received email time is 3 hrs off. How do I fix this?

Check your computer's Time Zone setting.

Official Employee

Re: change email to correct time?

Hi laedwards13, the full version email's time should go off the time zone setting on your computer. Like BruceW suggested please check your computer's Time Zone settings, and if you are still having issues please let us know.

 

Thank you




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Frequent Visitor

Re: change email to correct time?

Thank you very much for your answers. It works fine now thanks to your suggestions. You've been a big help.

Frequent Visitor

Re: change email to correct time?

yes,your solution worked. You were a big help to me,thank you.

 

Official Employee

Re: change email to correct time?

That is good to hear, please let us know if you have an question or concerns in the future.

 

Thank you




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