Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,810,064

members

50

online now

1,955,247

discussions

Top

change correspondence email address

New Poster

change correspondence email address

I want all correspondance from Xfinity to go to my new e-mail adress which is NOT a comcast account. Can this be done?

Gold Problem Solver

Re: change correspondence email address

You can auto-forward your Comcast email to the other account.

If you still have the older "Zimbra" webmail ("web.mail.comcast.net/zimbra/..."), the setting is under Preferences / Email / Email Forwarding. If you have the newer Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/..."), the setting is under (gear icon) / Settings / Mail / Auto Forward.