Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,896

members

61

online now

1,953,747

discussions

Top

cant access emails

New Poster

cant access emails

my daughter can access her emails but I cant

Regular Visitor

Re: cant access emails

There is another forum about his same issue with the same subject.  There are a lot of people who cannot access their emails.  Do you and your daughter both have the same email formats, or did one of you change to the new format?  There seems to be some concern that the new format is causing us not to be able to access our emails.  This has been going on for a few days now.  Have you contacted Comcast at all to report this? I know one person on the other forum did and they were told to change their password, which did absolutely nothing to correct the situation.