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cannot send messages from comcast account on my iphone

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cannot send messages from comcast account on my iphone

Hi

Every time I try to send an email from my comcast email account from my iphone, I get the message that the user name or password is incorrect.  I have checked them both  and they are correct.  Any suggestions?

Email Expert

Re: cannot send messages from comcast account on my iphone

In iOS, you need to set the password in two places------for the incoming server, and then again for the outgoing smtp server. Did you do that? If not, to change it for the smtp server;


go to "Settings" on the home screen, then scroll down to" Mail, Contacts, Calendars", click on the account, and then on the next screen tap the "account" again. Scroll down to "SMTP" and tap that. Then tap "smtp.comcast.net". On the next screen you will see the password. Change it and then tap "Done" in the upper right hand corner of the screen.




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