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cannot attach file from my computer to email

New Poster

cannot attach file from my computer to email

created a doc revision, named it but cannot attach it, get the red stop sign.  doc was in edit mode, any suggestions

Email Expert

Re: cannot attach file from my computer to email

Is the revision a copy, or did you actually change the original and rename it?  If you still have the original, can you attach that to the email?  I'm assuming these are .docx files?




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New Poster

Re: cannot attach file from my computer to email

Enabled editing, changed text, renamed file, saved to my pic. Just would not attach. Said "select file to upload". Have used this system many times. Finally I activated outlook and had success. The recipient uses Outlook. Also dragged and dropped but recipient could not open. Mystery