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cannot access i email inbox get error message

New Poster

cannot access i email inbox get error message

Cannot get into my email inbox. Keep getting the error message noted below:

 

Error

502 Proxy Error
 
Yesterday I couldn't delete emails from my inbox. Today I can't even get into my inbox. Come on Comcast. What's up?
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New Poster

Re: cannot access i email inbox get error message

I have been having the same problem for several weeks.  Some days everything works normally and then other days I get the 502 proxy error message.  The fact that it works some days and the fact that I also get the error message on another PC leads me to believe the problem is with Comcast.

 

For what Comcast charges I expect better service than this.  They should at least respond with a solution.

Official Employee

Re: cannot access i email inbox get error message

Hello LYNNFISCHER59 and arde1953,

 

If you get a 502 error message, the following steps can help:

- Hold down the "Ctrl" key and press "F5". 

- Try to load XFINITY connect page in a different browser. In some cases, the issue can be caused by the browser itself.

- Reboot your router/modem and a computer.

 

 

 




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