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cannot access email

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cannot access email

I have been unable to access my comcast email for past 12 hours.  I am able to access the internet just not my email? 

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Re: cannot access email

After reading, on this forum, posts about my problem I tried accessing email using Internet Exployer which was successful.  I would prefer using Firefox has I have done for several years.  So, my questions remains - how to access my email using Firefox?   Firefox takes me to Xfinety and it shows that I am logged on.  However, the > is not blue so I cannot click on it.  Thanks.