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cannot access email on xfinity home page - page does not load completely

Regular Visitor

cannot access email on xfinity home page - page does not load completely

I cannot access my email using my Mac computer.  The xfinity home page does not load completely.  The upper section of the page with the icons for email, etc. is not there.  Hope someone can help.

Email Expert

Re: cannot access email on xfinity home page - page does not load completely

Can you see an ellipse in that corner?  If so click on it.  If not, scroll all the way to the bottom of the homepage and under "I Want To" you will see a link to get to your email.




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I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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Regular Visitor

Re: cannot access email on xfinity home page - page does not load completely

No ellipse and no "I want to..."  Now what?

Regular Visitor

Re: cannot access email on xfinity home page - page does not load completely

Finally got to email but when searching for certain emails the screen freezes.  Did this several times.  Giving up for now.  Maybe tomorrow will be better.

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