Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,810,114

members

48

online now

1,955,269

discussions

Top

can't send mail

New Poster

can't send mail

i can't seem to send mail

this is what I get

 

The connection to the server has failed.

Subject 'Emailing: PAPASANTA.jpg'
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10060

Gold Problem Solver

Re: can't send mail

Comcast blocked the use of Port 25 a long while ago.

 

Use these settings for sending.

 

Outgoing server: SMTP.comcast.ner

Smtp port Is 465 WITH SSL. ON

 

THIS SERVER REQUIRES AUTHENTICATION must be checked.

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.