Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,242

members

64

online now

1,953,134

discussions

Top

can't send emails using Windows 10 Mail

New Poster

can't send emails using Windows 10 Mail

I can receive emails using Windows 10 Mail, but can not send.  Sent messages either remain in outbox or are sent to Drafts folder.  I chatted with a Microsoft tech for two hours but the problem could not be resolved.  What action can I take to send emails using Windows 10 Mail?

Email Expert

Re: can't send emails using Windows 10 Mail

Are you getting any sort of error message when you try to send?  I've got Windows Mail in 10 set up on my laptop and have not had any issues with it.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Gold Problem Solver

Re: can't send emails using Windows 10 Mail

Post all the settings you have set up please.  I also use Outlook 10 without issue.  Are yiu using POP or IMAP servers?

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Gold Problem Solver

Re: can't send emails using Windows 10 Mail

Post all the settings you have set up please.  I also use Outlook 10 without issue.  Are you using POP or IMAP servers?

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.