Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,834

members

53

online now

1,955,128

discussions

Top

can't receive mail on <name>@xfinity.com

New Poster

can't receive mail on <name>@xfinity.com

hi...

created an email account, for instance:   <name>@xfinity.com...

logged in, etc.  all working well.

However, if i try to send email to <name>@xfinity.com, I will get a mailer daemon failure.   

Seems like this actually a <name>@comcast.net account.

does comcast/xfinity convert this mapping, or am i just supposed to know to use <name>@comcast.net

 

thanks

Service Expert

Re: can't receive mail on <name>@xfinity.com


mattradford wrote:

hi...

created an email account, for instance:   <name>@xfinity.com...

logged in, etc.  all working well.

However, if i try to send email to <name>@xfinity.com, I will get a mailer daemon failure.   

Seems like this actually a <name>@comcast.net account.

does comcast/xfinity convert this mapping, or am i just supposed to know to use <name>@comcast.net

 

thanks


All residential email addresses are @comcast.net addresses.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark a Best Answer!solution Icon