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can't receive mail on <name>@xfinity.com

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can't receive mail on <name>@xfinity.com

hi...

created an email account, for instance:   <name>@xfinity.com...

logged in, etc.  all working well.

However, if i try to send email to <name>@xfinity.com, I will get a mailer daemon failure.   

Seems like this actually a <name>@comcast.net account.

does comcast/xfinity convert this mapping, or am i just supposed to know to use <name>@comcast.net

 

thanks

Service Expert

Re: can't receive mail on <name>@xfinity.com


mattradford wrote:

hi...

created an email account, for instance:   <name>@xfinity.com...

logged in, etc.  all working well.

However, if i try to send email to <name>@xfinity.com, I will get a mailer daemon failure.   

Seems like this actually a <name>@comcast.net account.

does comcast/xfinity convert this mapping, or am i just supposed to know to use <name>@comcast.net

 

thanks


All residential email addresses are @comcast.net addresses.




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